Plan Your Visit
Guest Information & FAQ
Guest Information & FAQ
Everything you need to know before and during your stay
Everything you need to know before and during your stay at Clontarf Castle Hotel, from booking and rooms to parking and dining hours.
If your question isn’t answered below, our team will be happy to help.
Reservations & Booking
How can I make a reservation?
Bookings can be made online through our reservation portal.
Can I change or cancel my reservation online?
Yes, bookings can be changed online through the reservation portal.
What is the cancellation policy?
Our cancellation policy is 48 hours.
Are there any booking fees?
No, our rates are inclusive of all taxes and fees.
Can I book a room without a credit card?
Yes, a room can also be booked with a debit card.
Do you offer any special packages?
Yes, we frequently provide seasonal deals and packages. Visit our special offers page to explore the latest offers for your stay.
Rooms
What types of rooms do you offer?
We offer four types of room at Clontarf Castle: Boutique Queens, Deluxe, Executive and Luxury Suites.
Do you have smoking and non-smoking rooms?
All our rooms are strictly non-smoking.
Are pets allowed in the rooms?
We can only accommodate guide dogs at the property.
Do you have accessible rooms for people with disabilities?
Yes, our hotel is fully accessible.
Is there a lift or step-free access?
The hotel is fully accessible, with 2 guest lifts.
Is there a minimum age requirement for booking a room?
You can only make a booking if you are 18 years old or over. If you arrive at Clontarf Castle and are under 18, you will not be permitted to stay alone.
Are children welcome, and do you have cots or extra beds?
Yes, children are welcome. Cots are available, and a rollaway bed can be provided for children up to 12 years of age.
Do you have family rooms or connecting rooms?
Yes, we offer family rooms and a variety of interconnecting bedrooms.
How do I request a special room preference?
Contact the front desk before arrival with your booking reference and your request, and we will try to accommodate your preference.
Check-in & Payment
What time are check-in and check-out?
Check-in is from 3:00pm and check-out is by 12:00 noon.
Can I check in early, check out late or store my luggage?
Early check-in and late check-out are subject to availability on the day and cannot be guaranteed. Luggage storage is available: simply leave your luggage with our Reception team.
What forms of payment do you accept?
You can pay by debit or credit card, or in cash, at Clontarf Castle. American Express, Visa and Mastercard are accepted.
Is a security deposit required at check-in?
If you wish to charge items to your hotel account, a pre-authorisation will be taken at check-in.
Are there any additional charges or fees?
There are no hidden fees or charges at check-in. All our prices are inclusive of VAT.
Can I get a VAT receipt or invoice?
Yes.
Amenities & Services
Is Wi-Fi free?
Yes, Wi-Fi is complimentary for our guests.
Do you have EV charging?
Yes, EV charging stations are available at the hotel.
Is there a gym, spa or pool?
There is a fitness suite on site, complimentary to guests. Passes can also be arranged to Westwood Gym nearby, which has a swimming pool. A cost applies.
Is there a 24-hour reception?
Yes, our Reception is open 24 hours a day.
What amenities does the hotel offer?
Every room has a wide range of amenities, from fast Wi-Fi to a 55" TV. Sit back and relax with a tea or coffee while setting the temperature of your room for your comfort.
Is breakfast included?
Breakfast may be included in the rate you booked. You can also add it to your stay at the front desk when you check in.
Do you provide room service?
Yes. In-room dining is available at these times:
- Breakfast: 07:00 – 10:30
- All-day dining: 12:00 – 22:00
- Night dining: 22:00 – 07:00
Are there laundry facilities for guests?
Yes, we offer a laundry service. Leave your items at reception before 9:30am and they will be returned the same day.
Is parking available, and is there a fee?
You can park at the Castle free of charge.
Do you offer airport shuttle services?
Private transfers to and from Dublin Airport or Dublin Port can be booked for a flat, pre-paid fee here. See also our travel information.
Dining
Is there an on-site restaurant?
Yes, you have the choice of three places to dine: the Fahrenheit Restaurant, the Indigo Lounge and the Knights Bar. See our dining pages.
What are the dining hours?
Across our three venues you can enjoy breakfast from 7am and evening meals until 10pm.
Knights Bar
- Monday to Thursday: 12:00 – 21:30 (lunch and dinner)
- Friday and Saturday: 12:00 – 22:00 (lunch and dinner)
- Sunday: 12:30 – 21:30 (lunch and dinner)
Fahrenheit Restaurant
- Thursday to Saturday: 17:30 – 22:00 (dinner)
- Sunday: 13:00 – 15:00 (lunch) and 17:30 – 22:00 (dinner)
Indigo Lounge
- 12:30 – 17:00 (carvery)
What about dietary requirements and allergies?
Allergens are identified on all hotel menus.
Can I make a reservation at the Fahrenheit Restaurant?
Yes, you can reserve a table online or at the front desk.
Can I make a reservation at Knights Bar or the Indigo Lounge?
The bar and the lounge operate on a walk-in basis only. Our team will be happy to help you find a table as quickly as possible when you arrive.
Around the Castle
What attractions are nearby?
Clontarf is close to many parks, beaches, activities and bars. See our Destination Dublin guide for our concierge’s recommendations.
Can you recommend restaurants or activities nearby?
We recommend Zampas for a taste of Peru in Dublin, and MossCo for a more traditional menu near the River Liffey.
Can I arrange something for a special occasion during my stay?
Yes, speak with reception and we will make a note of your occasion.
Contact & Weddings
What is the best way to contact the hotel?
Email info@clontarfcastle.ie and we will respond to your enquiry.
Is there a phone number for guests?
You can speak with the team on +353 1 833 2321.
Where can I find information about weddings?
All information on weddings is in our Weddings section.
Special Offers
