Terms and Conditions
Terms and Conditions
Last updated: October 2026.
These terms are issued by Clontarf Castle Ltd (“we”, “us”, “our”), Castle Avenue, Clontarf, Dublin 3, Ireland, D03 W5N0. They cover the use of this website, bookings made with us, and gift vouchers. By using this website or making a booking you agree to them.
Using this website
- The information on this website is provided in good faith and for general information. We work to keep it accurate and up to date, but please read our Disclaimer.
- The website, and its text, photographs, illustrations, logos and design, belong to Clontarf Castle Ltd or are used with permission. You may view and print pages for your own personal use. You may not copy, reproduce, republish or use them commercially without our written permission.
- You must not misuse the website, for example by trying to gain unauthorised access to it, or to introduce anything harmful to it.
- We link to other websites and show content from other companies. We are not responsible for them, and they have their own terms.
- We are not liable for any loss caused by the use of, or inability to use, this website, except where the law does not allow us to exclude liability. Nothing in these terms limits liability that cannot be limited by law.
Privacy and cookies
How we use your personal data is explained in our Privacy Notice, and how this website uses cookies in our Cookie Policy.
Bookings
A booking is made when you complete a reservation through our booking engine and we confirm it. The rate terms shown when you book apply to your booking. Unless a rate says otherwise, the following apply.
Flexible rates
- Free cancellation until 2PM, 48 hours prior to arrival unless otherwise stated on the rate.
- No deposit required
- Check in time 3PM, check out 11AM
- Cancelling your reservation after 2PM, (hotel time) 48 hours prior to arrival, or failing to show, will result in a charge equal to the first night’s stay per room to your credit card. Taxes may apply.
- Failing to call or show before check-out time after the first night of a reservation will result in cancellation of the remainder of your reservation.
Advance purchase
- Non refundable
- Full Prepayment required at time of booking
- Must book minimum 5 days in advance of your stay
- Check in time 3PM, check out 11AM
- A full prepaid non-refundable deposit is required at time of booking. Your credit card will be charged between the time of booking and day of arrival. Deposit is non-refundable if reservation is cancelled. Reservation non-Transferable
- Canceling your reservation or failing to arrive will result in forfeiture of your deposit. Taxes may apply.
Clontarf Castle Hotel terms
- Unless otherwise specified in the rate terms, the cancellation policy for your rate applies.
- You can only make a booking if you are 18 years old or over. If you arrive at Clontarf Castle and are under 18 years of age you will not be permitted to stay alone.
- Pet policy: guide dogs only.
- Please note that the property reserves the right to pre-authorise credit cards prior to arrival. The credit card used to make the booking must be presented upon check-in.
- By completing a reservation on this website, you agree to the Avvio user agreement.
Gift voucher terms and conditions
- All Gift Vouchers are non-refundable.
- Gift Voucher must be brought with you and presented at hotel on arrival. Amounts can be redeemed against any products or services within Clontarf Castle Hotel.
- Vouchers are valid for 5 years from the date of purchase.
- Specific Clontarf Castle Hotel Experience vouchers may be used for the intended experience for up to one year from purchase, after which they will automatically convert to a monetary voucher which can be exchanged for hotel goods or services to the monetary value of the initial Clontarf Castle
- Hotel Experience at the time of purchase. Please note that they cannot be used to purchase another voucher.
- Please note the expiry date – vouchers cannot be reissued once expired and vouchers that have expired will not be accepted.
- Vouchers cannot be redeemed for cash.
- Vouchers are the sole responsibility of the holder, Clontarf Castle Hotel accepts no responsibility for vouchers that are lost or mislaid and they will not be replaced.
- At time of booking, guest must identify themselves as a voucher holder when making their reservation and quote the voucher number.
- Vouchers may be used for more than one transaction and the balance will be reduced accordingly. Cash refunds are not permitted.
- For online vouchers, the voucher email must be presented upon arrival at property. Vouchers that have been altered, tampered with, or damaged in any way will not be accepted.
- Redemption of the voucher is strictly subject to availability and at the hotel’s discretion. Supplements may apply at restricted times for example, public holidays and special events.
- Discounted or Promotional Monetary Vouchers can be used for accommodation stays or against food and beverage purchases in Knights Bar, IndigoLounge and Fahrenheit Restaurant and are not redeemable against weddings or events.
Governing law
These terms, and any dispute connected with this website or a booking, are governed by the laws of Ireland, and the courts of Ireland have exclusive jurisdiction, without affecting any rights you have as a consumer under the law of the country where you live.
Contact
If you have a question about these terms, please contact the hotel on +353 1 833 2321 or at info@clontarfcastle.ie.